How to Use This FAQ Page
You will not find a wall of text here. Each entry below is a question we actually receive, written the way you would ask it, with an answer that names the exact screen or step involved. Start with account access if you are new: tap open account, enter your mobile number, key in the one-time code, and your wallet is ready before
you leave the page. If money is the issue, the payment entries walk through a bKash, Nagad or Rocket deposit — open the wallet app, send to the number shown on the deposit screen, then confirm with your PIN and keep the transaction ID. The wallet section explains why a balance can trail your phone's confirmation message and what our team needs
from you to trace it. Lobby questions cover device behaviour: live tables from Evolution are easier on a stronger connection, while crash titles such as Crash SparkBurst and Aviator load fine on mobile data. Where a game exposes its return figure, you will see it inside the game's rules panel — we do not publish numbers the provider keeps hidden. If your
question is not listed, message us and we will add it.
- bKash
- Nagad
- Rocket
- Upay
- Bank transfer